This is rightly called the age of traveler orientation and the new era of personalized travel; leads to a new so-called research and development of intelligent services. The travel and command perspectives of travel have changed a lot from the past, and the focus has shifted towards travelers and productivity of individual trips. It has become essential for travelers to get the highest return on their travel. The new generations of young workers and leaders who have grown up and live in the digital age are moving as a traveler. We found it important to recognize that more flexibility is needed, recognizing that corporate travel workers consider one percent of their travel as a leisure business. Business travel is a very lucrative segment of business for growing globalization and building companies' overseas networks and linking offshore prospects / customers / suppliers. Before we talk about how tourism companies can better serve business travelers, let's first look at why they prefer to use traditional agents over traditional agents
Why do companies use corporate travel agencies?
This may be the most important issue for a travel agency to use corporate travel agencies if there are many regular travel agencies on the market. Here is the importance of corporate travel agencies that have online systems that allow business travelers to reach their full route.
The following information on fingertips of CTAs: –
- full business route details
- up-to-date tracking data on flights (including delays or rescheduling)
- Transparent details on additional costs such as baggage or flight charges
- travel alerts, if any, in the assigned area
- full and up-to-date details of the watering policies and identification required
- currency requirements and exchange rates
What do corporate customers expect from corporate travel agencies?
Negotiating Fees
for Hotels, Car Hire, Flights, etc. connect to lower prices that can only be used by frequent business travelers. However, discount prices are not the only benefit, as there are flight upgrades, room extensions and VIP check-in lines available.
Detailed information on the travel industry
Corporate travel agencies have many travel resources and, most importantly, quickly as any other travel agency. More information will help you with the convenience and convenience of business trips.
Route Changes
When a flight ticket is rescheduled or canceled, it is likely that the airline or online service providers will charge high fees. Changing the time limit for booking a corporate travel agency can be done with zero or minimum surcharges
Viable aid relationships
business travelers to reach the right person in trouble. Corporate travel agencies have the experience and expertise to relieve stress for both the traveler and the company.
What to Consider When Increasing Corporate Travel
Business travel barometer reports that corporate travel has accelerated growth. However, if they are handled badly, this can no longer be an advantage for companies and can actually be a burden. There are factors that companies and CTAs need to consider to make the most of their travel time.
Accepting a Travel Policy
is a policy that travelers apply and respect at all levels. This policy should be used to define the standards that will help to improve business travel. This will ultimately help to reduce the total cost of the package
Do not restrict traveler's autonomy
Leadership is responsible for the budget of travel policy, which helps to improve cost management but is essential to some degree provide the traveler with autonomy. The policy needs to be flexible enough to allow the employee to adapt to the situation
Be the main problem for the safety of the traveler
Business travelers need to be safe. in place. The company must respect the definition of standards to ensure the integrity of the employee. CTAs must have trusted partners (travel insurance, airlines, hotel chains, etc.)
Mobility and Automation
To optimize time and facilitate processes have automated processes. This means they need to adopt mobile solutions where search options, travel alerts, ticket reservations, etc. are available. Available quickly, easily and on the go
Corporate Travel Trends in 2016
Corporate travel trends change regularly. There were no other companies in 2016, and the tour operators (TMCs) and corporate travel agencies (CTAs) were rather focused on providing a stable or non-strong axis. Increased consideration of the growing MICE sector, investment in mobile and large data, and the duty of care is one of their areas.
Rising Prices
global suppliers, airfares, hotel prices, etc. Sometimes the supplier's step is to create discounts that encourage travel if demand drops. The positive world economy in 2016 increased air fare by a few percentage points, hotels are expected to show a 4% -6% increase in average global prices, and competition will remain moderate in car rental services
Care obligation
Risk management is one of the top priorities of companies. Corporate customers allow new policies and advanced technologies to be used to monitor the situation of employees in an emergency, especially when traveling abroad. For example, Concur Risk Messaging helps to identify travelers around the world and, if necessary, alerts them to alternative travel arrangements
Focusing on MICE
The industry is a significant growth sector and corporate travel trends are evolving. Corporate travel agencies need to better start purchasing methods for different meetings with temporary travel purchases. One way is to broaden the range of meeting services with the inclusion of Incentive Paths.
Investing in Technology
Sharpening attention to value creation and increasing travel-centricity can be achieved through the use of friendly technologies mobile. Mobile and large data are clearly the two most significant technology investments that any corporate travel agency focuses on to make its platform more attractive.
Business Travel Analysis after Brexit
Brexit, ACTE and CAPA shared their speculation. According to them, the biggest short-term impact on the travel industry is due to the weakening of the pound against other world currencies. Greeley Koch, Executive Director of the Association of Corporate Travel Managers, said that the business travel industry will move towards exchange rate fluctuations; some companies take advantage of the weaker pound and travel more while others can restrain their business travel until world markets find their level
] Travel policy-makers and administrators need to steer with increasing terrorism. Travel agents and corporate travel agencies (CTAs) must prove their security through travel policies for business leaders and staff. More than likely, surveys of corporate travelers reflect the general concern of global business travelers about terrorism. However, the fact that the terrorist threat changes patterns of business travel cannot be denied. This has a significant impact on keeping in mind that business travelers need to increase their security and associated risks when providing travel services to corporate customers. According to a recent statement, travel managers are more likely to assess the effectiveness of their risk management policies compared to skeptical business travelers
Although the corporate travel industry continued to develop in many industries it is a challenge. The rapidly changing consumer market, the emergence of new business models, the impact of technology, man-made and natural crises are a few points to be considered before planning a business trip.
Source by Jackson Parker