What Travel Agents Should Know About Business Travel

This is rightly called the age of traveler orientation and the new era of personalized travel; leads to a new so-called research and development of intelligent services. The travel and command perspectives of travel have changed a lot from the past, and the focus has shifted towards travelers and productivity of individual trips. It has become essential for travelers to get the highest return on their travel. The new generations of young workers and leaders who have grown up and live in the digital age are moving as a traveler. We found it important to recognize that more flexibility is needed, recognizing that corporate travel workers consider one percent of their travel as a leisure business. Business travel is an extremely lucrative tourism segment for growing globalization and the deployment of companies overseas overseas networks and for linking offshore prospects / customers / suppliers. Before we talk about how tourism companies can better serve business travelers, let's look at why they prefer to use traditional agents over traditional agents

Why do companies use corporate travel agencies?

This may be the most important issue for a travel agency to use corporate travel agencies if there are a lot of regular travel agencies on the market. Here is the importance of corporate travel agencies that have online systems that allow business travelers to access the entire route.

The following information is on the fingers of CTAs: –

  • full business route plan
  • including delay or rescheduling)
  • transparent details of additional costs such as baggage or in-flight charges
  • travel alerts, if any, in the target area
  • full and up-to-date information on the required visa policies and identification
  • foreign exchange requirement and exchange rates

Negotiation Fees

Corporate offices are usually tied to hotels, car rentals, flights, etc. lower fares that can only be used by frequent busine ss travelers. Discount rates are not the only benefit, as flight updates, room upgrades and VIP check-in lines are offered if needed.

Detailed Information on the Travel Sector

Corporate Travel Agencies have many travel resources and, most importantly, quickly than any other travel agency. More information will help you with the convenience and convenience of business trips.

Route Changes

When a flight ticket is rescheduled or canceled, the airline or online provider charges high fees. When booking with a corporate travel agency, most timed changes can be made at zero or minimum charges.

Viable Emergency Contact Points

It is important for business travelers to reach the right person in trouble. Corporate travel agencies have the experience and expertise to relieve stress for both the traveler and the company.

What to Consider As Corporate Travel Increases?

According to the business travel barometer, corporate travel has accelerated growth. However, if they are handled badly, this can no longer be an advantage for companies and can actually be a burden. There are factors that companies and CTAs need to consider to get the most out of their travel time.

Accepting Travel Policy

The company has to develop a travel policy that travelers can apply and respect at all levels. This policy should be used to define the standards that will help to improve business travel. This will ultimately help reduce the cost of the entire package.

Do Not Restrict Traveler Autonomy

Leadership is responsible for the budget of travel policy, which helps to improve cost management, but it is also essential to give the traveler some degree of autonomy. The policy must be flexible enough for the employee to adjust the journey to the situation.

The safety of the traveler must be a major concern

Business travelers need to be safe. To ensure the integrity of the employee, the company must adhere to the standards. CTAs must have reliable partners (travel insurance, airlines, hotel chains, etc.).

Mobility and Automation

To optimize time and facilitate processes, administration platform administration should have automated processes. This means they have to adopt mobile solutions where search options, travel alerts, ticket reservations, etc. are available. Quickly, easily and on the go.

Corporate Travel Trends in 2016

Corporate travel trends are changing regularly. There were no other companies in 2016, and the tour operators (TMCs) and corporate travel agencies (CTAs) were rather focused on providing a stable or non-strong axis. Increasing the focus of the growing MICE sector, mobile and large data investments and the duty of care will focus on each area.

Rising Prices

Global Suppliers, Flights, Hotel Prices, etc. Sometimes the supplier's step is to create discounts that encourage travel if demand drops. The positive world economy in 2016 has increased air fares by a few percentage points, and hotels are expected to show a 4% to 6% increase in average global prices, and competition will remain moderate in car rental.

Care Obligation

Risk management is one of the top priorities of companies. Corporate customers enable new policies and better technologies for employee supervision. location in case of emergency, especially when traveling abroad. For example, Concur Risk Messaging helps you identify travelers around the world and warns you about alternative travel solutions if needed.

Focusing on MICE

Seating industry is a significant growing sector and corporate travel trends are evolving. Corporate travel agencies need to better start purchasing methods for different meetings with temporary travel purchases. One way is to broaden the range of meeting services by providing incentives.

Investing in Technology

You can concentrate on increasing value and traveling more by moving friendly technologies. Mobile and large data are clearly the two most significant technological investments that every corporate travel agency needs to focus on to make its platform more attractive.

Business Travel Analysis after Brexit

Brexit, ACTE and CAPA shared their speculation. According to them, the biggest short-term impact on the travel industry is the weakening of the pound against other world contracts. Greeley Koch, Executive Director of the Association of Corporate Travel Managers, said that the business travel industry will move towards exchange rate fluctuations; some companies take advantage of the weaker pound and travel more, while others can hold on to business travel until world markets find their level.

The Impact of Terrorism on Corporate Travelers

Travel policy makers and administrators need to deal with increasing terrorism. Travelers and corporate travel agencies (CTAs) should provide security for travel managers and staff on behalf of businesses through travel policies. More than likely, corporate travel surveys reflect the general concern of global business travelers about terrorism. However, the fact that the terrorist threat changes patterns of business travel cannot be denied. This has a significant impact on keeping in mind that business travelers need to increase their security and associated risks when providing travel services to corporate customers. A recent finding is that travel managers are more likely to assess the effectiveness of their risk management policies compared to skeptical business travelers.


Although the corporate travel sector is moving forward, there are many industry challenges. The rapidly changing consumer market, the emergence of new business models, the impact of technology, man-made and natural crises are a few points to consider before planning business trips.

Source by Jackson Parker

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